Frequently Asked Questions
How do I pay?
Just fill in our booking form and send it back to us with a cheque made out to Inside Performance
Can I pay by credit card?
Yes you can. We accept Visa, Mastercard, Switch, Solo and Maestro
Does it cost any more to pay by credit card?
No. We cover the additional charges ourselves, and we use HSBC Credit Card facilities as a safe and secure way for you to use your card
How many people do you normally have on your programmes?
Depending on the programme, anywhere from 6 to 30 people. The average is about 10, and there are always assistants with groups larger than 8
Can I get support after the course has finished?
Absolutely! We have an Inside Performance supervision/practice group which meets to discuss different NLP topics, talk about case studies or questions within your practice, keep up to date with new areas and generally keep your NLP skills in tip top form! (Please email us your details if you would like to come along). These take place every three months, and as a graduate of one of our courses we'll let you know automatically when they are. Oh, and of course you are welcome to email us with any requests you have and we guarantee a personal service to all of our graduates
Do you offer any discounts or special offers?
Yes. As these vary throughout the year and from programme to programme, it's best to give us a call to see what's available. We always offer group discounts for 5 or more people booking and paying together, and there are also discounts if you book and pay for more than one course at a time
What is the venue like?
Beautiful! We have two venues we use at Roehampton, the first is a Grade II listed building, refurbished in 2004 and offering state of the art conferencing equipment, clean and pleasant lecture rooms, catering in-house and locally, FREE parking, good transport links and overlooks Richmond Park. The second venue includes all of the above and is held in the luxury chamber rooms of a Grade I listed Georgian Villa - what more can we say?
What are your Terms and Conditions?
These can be found on the courses page or by clicking here
What if I'm unhappy with the course?
Well, although we have never had anyone unhappy with their training, sometimes people make a mistake in their choice. We are careful to ensure you are happy with the booking you make and we NEVER do pressure selling - when you book it's because you want to book - in your time. So, in the unlikely event you believe that the course is not delivering what it claims to deliver, then you will be entitled to your money back on proof that you are not receiving the training that you were expecting. For full details, please see our Terms and Conditions
Where did you do your trainers training?
All the trainers and assistants used by us are either taught by Dr Tad James of the Tad James Company LLC in Newport Beach, California, or by Inside Performance and are all experienced trainers, coaches and in some cases, hypnotherapists. We also have the benefit of training with some of the world's best NLP trainers, such as Robert Dilts, Suzi Smith, Ian McDermott and David Shepherd - bringing both strength in depth and also a broad knowledge base to everything we do.
How many assistants do you use?
That depends on the number of people on our trainings. We limit the amount of people we have on our programmes as we believe it gives you a more in-depth approach to your learning. We operate a policy of 1 trainer/assistant to every 8 people on our courses
How do you get to assist?
When you graduate from your course, simply let us know you are interested and we will include you on our assistants list. We guarantee that within 12 months you will be offered the chance to do some assisting with us, either on a full course or for parts of it, depending on your time and availability
Are there any hidden costs?
No. The costs quoted include all manuals, pre-learning materials, certification fees and refreshments.
What about VAT?
All payments are subject to VAT at the standard rate of 17.5%.
Are you insured
Yes. Although the work we do is safe, and we all adhere to the codes of conduct of the ABNLP, TABH, BASES and the BPS, ensuring a safe and ethical learning environment, public and private liability insurance is essential, and we are fully covered....just in case!
What subjects do you cover on the practitioner course?
For information on the content of all our programmes, please contact us
You have a strong emphasis on Sport - are all of your attendees from a sport background?
No. We run a highly acclaimed sport specific practitioner course which is tailored towards High Performance for Sport, but our open practitioner courses have individuals from all walks of life, which we think is great! It creates a diverse and varied learning environment, and allows those attending to experience situations, issues and stories that they may not have come across before - as well as the ones they have!
How much one-on-one work have your trainers done?
Louise - Before becoming a trainer the majority of my work was one-on-one (sometimes with groups), and I actually trained as a clinical hypnotherapist and counsellor before doing any training in NLP. I did private work, and voluntary work with MIND in Richmond for two years, plus my placement for training was at the Eating Disorders Unit at the Priory Hospital, Roehampton which gave me invaluable experience working with eating disorders and also within a theraputic setting in a hospital. Most of my work now takes a more business or performance based slant, although I like to think that with the backgound I have I bring a human element to everything I do! I obviously do a lot of sport psychology work, working with players and teams from different sports and stages of their career - from club level to Olympic. Everyone who trains for Inside Performance is both qualified and experienced in training and one-to-one work, and their background denotes what particular work they have done (theraputic, coaching, sport psych etc.) ...and of course, everyone that works with us is experienced in their own areas, so we only ever match a client to someone who is qualified to meet those particular needs